Frequently Asked Questions

When you buy an Android car stereo from SoundoAuto, you will receive the complete system, which includes the Android car stereo unit, all the necessary cables for installation (such as power cables, USB cables and audio connectors), an instruction manual and all the necessary installation accessories for your vehicle model. Some models may also include a remote control or other extra accessories.

We have designed our Android car stereos to be as easy as possible to install. Most of our car stereos are plug-and-play, which means no complex wiring or modifications are required. Each product comes with a detailed instruction manual and video tutorials to guide you through the installation process. If you have any issues or need further assistance, our customer service team is available to provide expert support.

Yes! At SuonoAuto, we pride ourselves on providing exceptional customer service. Our dedicated technical support team is available for any questions, troubleshooting, or installation assistance. Whether you need help setting up your stereo, pairing devices, or troubleshooting, we are here to help by phone or email.

Absolutely! All our Android car stereos are fully compatible with Apple CarPlay and Android Auto. These features allow you to seamlessly connect your smartphone to your stereo, giving you access to navigation, music, calls, messages and compatible apps directly from your car's touchscreen. Whether you're an iPhone or Android user, you'll enjoy a seamless and integrated driving experience.

Free next day delivery in Italy
We offer free next day delivery across the UK. Place your order before 3pm (Monday to Friday) and receive it the next working day. For orders placed after 3pm or on weekends, your order will be processed and delivered the next working day.

Delivery in 1-3 days to Europe and UK
For our European customers, we offer fast and reliable delivery within 1-3 business days. Shipping times may vary depending on the destination, but we are committed to ensuring your order arrives as quickly as possible. Tracking details will be sent once your order has been shipped.

2-5 business days worldwide - North America, South America, Africa, Australia, Asia

Delivery of pre-order items
Please note that pre-order items may take up to 3 weeks to arrive. We work hard to ensure all pre-order products arrive as quickly as possible, but delivery times may vary based on availability and supplier procedures. Thank you for your patience and understanding!

Enjoy fast and safe delivery wherever you are!

Yes! All our Android car stereos are covered by a 12-month warranty. This warranty covers defects in materials and workmanship. If your product has a manufacturing defect or does not function as expected during the warranty period, please contact us and we will arrange for repair, replacement or refund. We want you to feel confident in your purchase and be satisfied.

Once your order is shipped, we will send you a tracking number via email or SMS, so you can easily track your package via the carrier's website. If you have any issues tracking your order or need assistance, please feel free to contact our customer service team, we will help you.

Yes, we offer a 14-day return policy. If for any reason you are not satisfied with your Android car stereo, you can return it within 14 days of receiving it. The product must be unused and complete with packaging and accessories. If you prefer, you can also exchange the product for a different model. Contact us to start the return or exchange process and we will guide you step by step.

We offer a variety of secure payment methods to make your shopping experience as easy and convenient as possible. You can pay with major credit and debit cards (Visa, MasterCard, American Express), PayPal and other trusted online payment systems. All payments are processed via secure and encrypted channels to protect your personal and financial data.

If you encounter any issues with your Android car stereo after installation, feel free to contact our customer support team. Whether it’s a connectivity issue, software issue, or any other technical difficulty, we’re here to help. We can guide you through troubleshooting, provide remote assistance, or even suggest possible solutions. Our goal is to ensure you have a hassle-free experience with your product.

Our Android car stereos are designed to fit a wide range of vehicles. Each product listing includes compatibility details for specific car models. If you are unsure whether a particular stereo is compatible with your car, please contact us and we will help you find the perfect model for you. We also offer helpful installation and compatibility guides to simplify your purchasing process.